Effective Change Management for AI-Driven Business Transformation in Trucking

Most trucking industry leaders recognize that times are challenging, and that it’s time to move on from manually-driven operations and embrace the technologies of today, including Artificial Intelligence. But the complexity of the transformation can at times seem overwhelming.

This is particularly true for Artificial Decision Intelligence which automates fundamental decision making vs. just augmenting a human task. This technology is at a point where it can take over the large majority of human decisions within a trucking organization today; however, without proper change management, it can be difficult to realize the full value of the solution.

But where do you start? And how do you ensure a successful transformation using Artificial Intelligence? In this whitepaper we have partnered with Metafora to examine the key issues surrounding a successful AI implementation, including:

• Recognizing the need for change

• The importance of change management

• A tactical approach to managing change in trucking

• 6 Keys to a successful AI implementation

We then illustrate how one trucking company, BCB Transport, has successfully used these principles to transform their business.